Job description

Key Responsibilities

• Maintenance & Security: Performing routine maintenance on equipment (cleaning, replacing toner) and enforcing security policies like backups and antivirus updates.
• Documentation: Maintaining logs of system operations, including downtime, errors, and backups. 

   

• System Monitoring: Observing console screens to monitor system performance and identify potential errors or interruptions.
• Data Entry and Processing: Entering data into systems with high accuracy and running routine batch jobs.
• Troubleshooting:

   Resolving hardware and software issues or escalating complex problems to IT support.

Required Skills and Qualifications

• Education: High school diploma or equivalent is required, while an associate’s degree or IT certifications are preferred.
• Experience: Typically 1–2 years of experience in data center operations, data entry, or a similar role.
• Technical Knowledge: Proficiency with MS Office Suite (Excel, Word), database systems, and computer hardware.
• Skills: Strong attention to detail, excellent typing speed, problem-solving abilities, and communication skills. 

   

Work Environment

• Often requires working in rotating shifts (24/7 environment).
• Primarily based in a data center, server room, or corporate office environment.